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Resources

Getting Started with Support at Home

Application Process Summary Graphic

Call us, we will sit with you to get registered and we have solutions for private care while you wait for funding.

Understanding Aged Care Assessments

Learn what happens during an aged care assessment and how it helps identify the right supports to keep you safe and independent at home.

Preparing for My Aged Care Assessment

Learn how to prepare for your My Aged Care assessment so you can get the right support.

What To Do While You Are Waiting for Funding

Find practical steps and short-term care options you can access while waiting for your Support at Home funding to begin.

Choosing a Provider: What to Look for and Why Families Choose Right at Home

A checklist of what to look for in a home care provider, plus why families trust Right at Home for compassionate care.

Sign-up and Onboarding with Right at Home

Step-by-step overview of joining Right at Home as your provider.

How to Change Your Provider

Check out our easy to follow guide on how to change your provider under the Home Care Program and Support at Home Program. 

Understanding Support at Home

HCP vs Support at Home Features

Understand the differences between the Support at Home and the Home Care Packages Program.

Understanding Client Co-Contributions under Support at Home

Understand how co-contributions are calculated and what they mean for your budget.

How Co-Contributions Work: Grandfathered vs New Participants

Learn what grandfathering means for existing Home Care Package clients transitioning to Support at Home.

Service Categories Under Support at Home

Support at Home services are grouped into three main ongoing service categories to make it easier to understand what kind of help is available. 

Understanding Support at Home Budgets

A breakdown of how your Support at Home budget works, including core supports and additional funding.

What to Expect in your New Care Plan

See what a new Care Plan under Support at Home looks like.

6 Things to Check on your Support at Home Statement

Six quick checks to make sure your statement is accurate and supports your needs.

End-of-Life Pathway Explained

Learn how the End-of-Life Pathway supports urgent and high-priority care needs.

Assistive Technology & Home Modifications (AT-HM) Funding Guide

Learn what Assistive Technology and Home Modifications (AT-HM) funding can cover.

How to Access the Restorative Care Pathway

Understand the Support at Home Program Restorative Care pathway, which replaces the Short-Term Restorative Care programme.

Help for Families

Planning for Support at Home and Home Care

View our range of resources dedicated helping you plan your loved ones home care with the Support at Home Program.

Supporting your family

View our range of articles to support your loved ones and help them get the care they need. 

Adult Caregiving Guide

Simple steps to ensure your loved one gets the right assistance.

Family Needs Assessment Worksheet

Work through this tool with family members to identify what support your loved one needs.

Home Safety Checklist

Make sure your loved one’s home environment is safe and supportive.

RightConversations Guide

Tips for approaching tough conversations about care and support.

RightConversations Communication Planner

Plan out conversations with your loved one to reduce stress and confusion.

RightConversations Family Action Planner

Organise and delegate tasks among family members with this planning tool.

RightConversations Information Journal

Keep all your loved one’s important information together to share with carers and support workers.

A Guide for Those Supporting Loved Ones with Dementia or Cognitive Change

Practical advice for families supporting someone with dementia or cognitive changes.

FAQs

Have questions? Check out our Frequently Asked Questions or contact your local office to find answers. 

Your Health & Wellbeing

Fall Prevention Guide

Right at Home suggests you proactively assess the aging senior's house for anything that might be a health risk.

Living Well as you Age

Explore our blog series dedicated to healthy and fulfilling ageing. Let’s start talking about living TM

Social Support & Community Engagement

Ideas and resources for staying socially connected and active in your community.

Independence - Personal Care

Learn how personal care services support dignity and independence at home.

Independence - Transport

How transport services help older Australians remain independent and mobile.

Everyday Living & Independence

View our range of resources dedicated to everyday living and independence with home care services.

End Of Life Care Planning Guide

How transport services help older Australians remain independent and mobile.

Get Started Today


Do you have a question regarding one of these resources or would you like to know more about how we can support the care of your loved one? Fill out the form below or give us a call on 1300 363 802 and a care team member will get back to you as soon as possible.

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