Right at Home Far North Queensland Right at Home Far North Queensland is focused on providing tailored in-home care services to older Australians, people living with disabilities or people recovering from surgery or illness. We are an approved Home Care Package (HCP) provider and are able to work with individuals who have NDIS packages. With offices in Cairns, Innisfail and the Tablelands, Right at Home Far North Queensland is dedicated to providing excellent care and support to you and your family.

How are we different?  

Our mission is to improve the quality of life for those we serve. Our vision is to be the leading home care company in terms of quality and service. At Right at Home, our clients, their families, and our caregivers are at the centre of everything we do.   

Our promise to you:

• Exceptional customer service 24 hours a day, 365 days a year
• Always contactable, you can call us 24/7
• Free in-home consultations and care planning
• Free support navigating the government-funded HCP and NDIS
• Value for money with no package management fees 
• Careful matching of carers and support workers to our clients and participants
• A personal introduction to your carer or support worker to ensure that you feel safe and comfortable prior to the start of your service
• Free supervisory visits to ensure carers are following the customised care plan, and meeting your expectations