Right at Home Newcastle provides in-home care services to our local community to enable people to live independently in their own homes. We offer a variety of services to ensure we fulfil our mission 'to Improve the Quality of Life for those we Serve'. We focus on the individual's needs and what is important to them and create a specialised plan to ensure we provide the service they need when they need it.

We offer free in-home consultations and we will help you navigate the process of introducing in-home care services into your own or loved one's home. We are a locally owned family business here to support you and your loved ones.

How are we different?  

Our mission is to improve the quality of life for those we serve. Our vision is to be the leading home care company in terms of quality and service. At Right at Home, our clients, their families, and our caregivers are at the centre of everything we do.   

Our promise to you:

• Exceptional customer service 24 hours a day, 365 days a year
• Always contactable, you can call us 24/7
• Free in-home consultations and care planning
• Free support navigating the government-funded HCP and NDIS
• Value for money with no package management fees
• Careful matching of carers and support workers to our clients and participants
• A personal introduction to your carer or support worker to ensure that you feel safe and comfortable prior to the start of your service
• Free supervisory visits to ensure carers are following the customised care plan, and meeting your expectations