Located in Ballina, New South Wales, Right at Home Northern Rivers is owned and operated by Managing Directors Claudia Clissold and Nick Tate, who also own and operate Right at Home Gold Coast South and Right at Home Gold Coast North. Across these three franchise offices, Claudia, Nick and their team provide high quality, person-centred care to much of southeast Queensland and northern New South Wales.

How are we different?  

Our mission is to improve the quality of life for those we serve. Our vision is to be the leading home care company in terms of quality and service. At Right at Home, our clients, their families, and our caregivers are at the centre of everything we do.   

Our promise to you:

• Exceptional customer service 24 hours a day, 365 days a year
• Always contactable, you can call us 24/7
• Free in-home consultations and care planning
• Free support navigating the government-funded HCP and NDIS
• Value for money with no administration, case management or exit fees
• Careful matching of carers and support workers to our clients and participants
• A personal introduction to your carer or support worker to ensure that you feel safe and comfortable prior to the start of your service
• Free supervisory visits to ensure carers are following the customised care plan, and meeting your expectations