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Care Partner - Home and Community


Description

Care Partner – Home Care

Full-Time | Monday to Friday | No Weekends
Location: Bundall office (servicing Gold Coast and Tweed Heads region)

Are you passionate about making a real difference in people’s lives? Join Right at Home Gold Coast as a Care Partner and help clients remain independent, safe, and connected in the comfort of their own homes. This is your chance to deliver person-centred care that truly matters, every day.

About the Role

As a Care Partner, you’ll be the key contact for clients and their families, coordinating support services under the Support at Home framework. You’ll work across a variety of services, including allied health, nursing, home support, and equipment provision, empowering clients to live life on their terms.

This is a full-time, office-based role with a company vehicle provided for all client-related travel.

What You’ll Do

  • Build trusted, meaningful relationships with clients and their families.

  • Develop holistic care plans and coordinate multidisciplinary services.

  • Collaborate with clinical teams, allied health providers, and external stakeholders to deliver safe, high-quality care.

  • Support clients through care transitions such as hospital discharge or changes in health needs.

  • Identify opportunities to enhance client outcomes and contribute to service growth.

  • Champion safety, compliance, quality, and continuous improvement initiatives.

What We’re Looking For

  • Experience in case management, care coordination, or community/aged care.

  • Strong customer focus and the ability to build relationships with empathy and professionalism.

  • Excellent written and verbal communication; confident with Microsoft Office and CRM systems.

  • Knowledge of aged care and NDIS funding streams.

  • Strong decision-making, problem-solving, and time management skills.

  • Ability to work collaboratively with families, clinicians, and external providers.

  • Relevant qualifications such as Certificate IV or Diploma in Community or Aged Care (desirable).

  • Current Australian Driver’s Licence (essential).

What We Offer

  • Work-life balance: Full-time, Monday to Friday – no weekends.

  • Tools to succeed: Company vehicle for Client related travel and laptop provided.

  • Extras: Birthday leave.

  • Support & growth: Ongoing training and clinical guidance from an experienced team.

  • Purpose: Join a values-driven organisation making a real difference in your community.

About Right at Home Gold Coast

We are a trusted provider of in-home aged and disability care, delivering services ranging from personal care and nursing to respite and transitional support. Our mission is to improve the quality of life for those we serve through safe, compassionate, and person-centred care.

How to Apply

Ready to make an impact? Submit:

  • Your resume (max 2 pages) including 2 professional referees

  • A cover letter (max 2 pages) outlining your interest and what you bring to the role

Please note:

  • National Police Check (within 12 months) and NDIS Worker Screening Check are required.

  • Applicants must have the right to work in Australia (no sponsorship available).

  • COVID-19 vaccination is strongly encouraged.

  • Nursing qualifications are an advantage

Learn more about us: www.rightathome.com.au
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