Are you passionate about taking care of others and providing exceptional customer service to clients? Is working in a supportive team environment important to you? Would you love to be able to have a healthy work-life balance with genuine flexibility? If so, then this is the perfect opportunity for you.

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About the Role:

Due to growth, we are looking for a Care Coordinator to join our amazing team on a part-time basis.

As a Care Coordinator you will be responsible for:

·       Building rapport with your clients and their families to ensure their care needs are being met to the highest standard of care.

·       Visiting clients in their homes on a regular basis to ensure services being delivered are in line with their individualised needs and goals.

·       Monitoring and maintaining Support at Home client budgets, ensuring services delivered are in adherence with government guidelines and funding allocations.

·       Developing and managing client care plans to ensure they always reflect current client needs, preferences and goals.

·       Managing all required documentation; ensuring information is current, accurate, and in keeping with government guidelines and Right at Home compliance requirements.

·       Establishing and maintaining strong relationships with clients, their families and/or representatives, and other health professionals involved in their care.

·       Organising and managing timely referrals to a variety of health professionals and associated providers to ensure the clients’ needs are consistently being met.

·       Submitting requests for funding reviews as clients’ needs change.

·       Participating in standard operations-based activities such as weekly meetings, answering incoming calls, managing the public-facing email inbox, assisting with social program events, and other duties as required.

·       This role is also responsible for covering weekend on-call, which occurs approximately once every 8 weeks.

About You!

We are looking for someone:

·       Who has experience working in a similar role or has worked in the Community, Aged and/or Disability Care Industry for a minimum of 12 months.

·       Who is empathetic, friendly and patient.

·       Who has a can-do positive attitude and takes initiative to get tasks completed.

·       Who is organised, with good time management and excellent communication skills.

·       Who enjoys working in a close-knit team environment and will always be willing to go the extra mile to ensure the satisfaction of our clients, their families, and our team members.

·       Who has the skills and understanding required to manage budgets.

·       With basic computer skills (Excel knowledge desirable), and the ability to adapt to new software and technology as required.

To be a successful candidate you must be able to supply:

·       Australian citizenship or permanent residency

·       A minimum of Cert III in Individual Support (or associated certificate)

·       Current Australian federal police clearance

·       Reliable vehicle

·       Valid WA driver’s licence

·       Comprehensive car insurance

·       Current first aid and CPR certificates (or willingness to obtain them)

About us!

Right at Home is one of the largest home care providers in the world, with approximately 600 offices in eight countries. Our business model focuses on delivering locally based high-quality care, to give our clients the experience of a personalised service, upheld by a network of extensive organisational knowledge and support.

Why join Right at Home?

·       Supportive and collaborative team culture

·       Positive working environment

·       Genuine flexibility and healthy work-life balance

·       Above award salary

·       Ongoing professional development opportunities

·       Opportunities to make real impact to the lives of vulnerable people

Staff Testimonials

“The most I like working in Right at Home is supportive team in the office, positive team environment and also flexible working times”

“I like the flexibility of the hours and the chance to meet various clients in various locations without feeling overwhelmed”

“I’m really happy to be working with Right at Home. The company culture is warm and supportive, and I love the meaningful connections I get to build with the clients. It’s a great feeling to know you’re making a positive impact in someone’s daily life”