Business Development Manager / Relationship Manager (Healthcare) Perth West Coast Territory (WA) – Field-Based Role

About Us

Right at Home Perth West Coast provides high-quality in-home care to aged care and disability clients, supporting them to live safely and independently in their own homes. Our services include personal care, nursing, dementia care, post-hospital support and palliative care.

Our mission is simple: To improve the quality of life for those we serve.

About the Role

This is a field-based, relationship and growth-focused role suited to someone who enjoys being out in the community, building networks and driving new business. You will be responsible for developing and managing referral pathways across the healthcare sector, including hospitals, allied health professionals, support coordinators and community organisations. This role requires a proactive approach, building relationships, identifying opportunities, and converting referrals into ongoing clients.

Key Responsibilities

• ^{Develop and grow referral networks across the Perth West Coast region}
• ^{Conduct regular face-to-face visits with referral sources (hospitals, allied health, community providers)} 
• ^{Build and manage a pipeline of new business opportunities}
• ^{Convert enquiries and referrals into active clients}
• ^{Maintain strong relationships with existing referral partners}
• ^{Work closely with the internal clinical team to ensure smooth onboarding and service delivery}
• ^{Accurately maintain records and activity in internal systems}
• ^{Participation in a shared team on-call roster (approximately every 6–7 weeks, reducing as the team grows)}

What Success Looks Like

• Consistent growth in referral activity and client numbers
• Strong, ongoing relationships with key referral partners
• A well-managed and active pipeline of opportunities
•  High level of engagement with both clients and internal teams 

About You

We are looking for someone who is confident, proactive and relationship driven, with a strong ability to generate new business.

Successful Candidate Requirements:

• Prior experience in sales, marketing, client engagement or customer service with a strong drive for growth and success
• High-level organisational skills and attention to detail
• Excellent presentation with strong written and verbal communication skills
• Ability to build meaningful relationships with a wide variety of people and a passion for providing high quality customer service
• Demonstrated problem-solving skills combined with a strong ability to prioritise tasks
• Demonstrated ability to work both autonomously and as part of a team
• Strong computer skills
• Current Drivers Licence & National Police Check
• Knowledge of NDIS, Support at Home Packages and/or other community, healthcare funded programs would be seen as advantage

Highly Regarded:

• Experience in aged care, NDIS, healthcare or community services
• Background as an ACAT assessor, care coordinator or healthcare professional looking to transition into a relationship-based role
•  Understanding of Home Care Packages, NDIS or Support at Home

What We Offer

• Competitive base salary + super + performance based bonus
• Company vehicle provided during working hours
• Access to ongoing professional development including Ausmed training
• Access to our Right About You! rewards program, providing a range of employee discounts and wellbeing benefits
• Opportunity to take ownership of building referral networks and growing services within your local area
• Supportive team environment working closely with clinical professionals

Location Requirement

• This is a field-based role primarily servicing the Perth West Coast region, with some coverage across northern suburbs as required.
• Candidates must reside within the Perth metropolitan area and be available for regular local travel.

Apply Now

If you are looking for a role where you can combine relationship-building with meaningful work in the healthcare sector, we would love to hear from you