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Care Coordinator - Hervey Bay

NOTE: This job can longer be applied for.

Description

Right at Home Central QLD is a trusted provider of person-centred, high-quality care services, including Aged Care, Disability Support, Transitional and Palliative Care, and Hospital-in-the-Home. We proudly serve individuals and families throughout the Wide Bay and Central Queensland regions, delivering compassionate, respectful, and holistic care tailored to each client’s needs.

Are you a caring, motivated individual ready to advance your career in home care? Do you have a genuine passion for supporting your community and providing top-quality in-home services? If so, Right at Home Central QLD would love to hear from you!

Right at Home Wide Bay are growing the team and require a Client Coordinator in our Hervey Bay Office. Fulltime Monday - Friday 8:30am - 4:30pm.

 

Key Responsibilities:

  • Coordinate client services, care planning, assessments and team communication.

  • Liaise with clients, families, GPs, and allied health professionals to ensure optimal care outcomes.

  • Support and mentor care staff, ensuring adherence to clinical protocols and workplace safety.

 

What We're Looking For:

  • Strong communication, organisational, and leadership skills.

  • Experience in community or aged care settings (preferred but not essential).

  • Ability to multitask in a fast-paced, client-focused environment.

  • Current driver’s licence and reliable vehicle.

  • Minimum certificate 3 in individual support  

 

What We Offer:

  • A supportive and friendly team environment.

  • Opportunities for career growth and ongoing professional development.

  • Flexible work arrangements to suit your lifestyle.

  • A role where your contribution truly matters.

 

Qualifications

  • Alternatively, a Certificate III or IV in Aged/Disability Care with a minimum of 4 years' experience.
  • Proven experience in aged care, disability, or mental health within a community setting.
  • Strong understanding of Aged Care and Disability Standards, as well as consumer-directed care principles.
  • Current First Aid, CPR certification, and National Police Check.
  • Working With Children (WWC) check or willingness to obtain.
  • A valid driver's license and access to a reliable car with comprehensive insurance.

Preferred Skills

  • Excellent time management and organizational skills, ensuring efficient and effective service delivery.
  • A dynamic and energetic personality with strong communication skills and a friendly, professional telephone manner.
  • Ability to think critically and solve problems effectively under pressure.
  • Skilled in multitasking with a keen attention to detail, maintaining composure and focus in fast-paced environments.
  • Exceptional networking and consultation abilities to build and cultivate new referral sources and establish relationships with relevant external organizations.
  • Outstanding customer service capabilities with excellent verbal and written communication skills.
  • In-depth knowledge of home care services, industry guidelines, and best practices.

 

The Ideal Candidate Will Implement Right at Homes Key Values

  •  Approachable 
  • Accountable 
  • Authentic
  • Collaborative 
  • integrity 

How to Apply: If you are passionate about delivering exceptional care and meet the qualifications listed above, we would love to hear from you. Please submit your resume along with a brief cover letter outlining your experience and availability. (ENs and RNs are encouraged to apply)

Join a team that genuinely values the work you do. Apply today!

Apply Now