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Welcome to Right at Home’s
Job Opportunities

The Right at Home Mission and Values

Right at Home has a mission to ‘improve the quality of life for those we serve’. We do this by choosing the Right People™, to deliver the Right Services™ with the Right Approach™. To continue this unwavering standard of quality care, we look for people who build our culture, who are sensitive and adaptable to clients’ different personalities, cultural backgrounds, and home dynamics, and who align with our values of flexibility, approachability, accountability, collaboration and integrity.

Benefits of Becoming a Right at Home Caregiver, Nurse, or Allied Health Practitioner

The foundation of becoming a successful Right at Home caregiver, nurse, or allied health practitioner is a deep passion for people and a commitment to providing high-quality care. In return, Right at Home provides flexibility and work security and a sense of belonging to a local office. You will be backed by a national support team meaning less travel and more client interaction. Right at Home values and supports your contribution and focuses on your career development with mentoring by experienced nurses, care managers, and allied health professionals with ongoing training and supervision. Competitive pay and a reward and recognition program called Right at Home! at some local offices are all part of the advantages of working for Right at Home.

Right About You!™

Right About You! is our employee recognition, wellbeing, and discounts program. The program recognises and supports Right at Home employees, bringing to life our values and culture with the use of eCards to recognise employees and peers doing great work. A key benefit of Right About You! is to help our workforce save money everyday, with discounts at over 400 Australian and international retailers. The best part? ALL of the discount offers can be used in conjunction with any sale prices or promotions offered by the retailer - so our employees save even more on things like groceries, petrol, clothing, entertainment, gadgets, appliances, travel and much more!

If spending is not their thing, our caregivers click through to our wellbeing portal for tips and tricks on how to maintain a healthy balance in their life. If they are looking for some midweek meal inspiration, needing help winding down at the end of a busy day, or just looking for simple ways to move more, there are loads of videos, recipes, articles, tools and tips to support their physical, financial and mental wellbeing. As part of Right at Home’s RightPeople™, we have ensured that whatever makes our employees tick, Right About You!™ has it covered.

Be Essential

Right at Home is Australia’s leading quality home care provider, caring for seniors, adults living with a disability and adults recovering from a hospital stay. There’s nothing more important than providing care for those in need. Right at Home offers careers for Certificate III Companion Care Level Caregivers right through to Registered Nurses and Allied Health Professionals including physiotherapists and OTs who provide complex medical and wellbeing support to clients.

We want to help and support you and your career and provide you with the opportunity to serve a community who needs you so you can make a real difference in the lives of the most vulnerable while growing and thriving as a person. As a Right at Home caregiver, nurse, or allied health practitioner, our mission of ‘improving the quality of life for those we serve’ becomes your mission, too.

Search and Apply Now

If our values align with yours, and you would like to experience the benefits of working for Right at Home, don’t waste another moment. Search for a job near you by clicking on the search button below. You can search by state, by selecting a Right at Home Office near you, or by selecting a job category.

Search Current Positions

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["id"]=> int(76) ["name"]=> string(31) "Right at Home Newcastle Toronto" } [65]=> array(2) { ["id"]=> int(77) ["name"]=> string(21) "Right at Home Geelong" } [66]=> array(2) { ["id"]=> int(78) ["name"]=> string(41) "Right at Home Goldfields Grampians Murray" } [67]=> array(2) { ["id"]=> int(79) ["name"]=> string(31) "Right at Home Melbourne Berwick" } [68]=> array(2) { ["id"]=> int(80) ["name"]=> string(30) "Right at Home Sydney St George" } [69]=> array(2) { ["id"]=> int(81) ["name"]=> string(36) "Right at Home Brisbane Bayside South" } [70]=> array(2) { ["id"]=> int(82) ["name"]=> string(34) "Right at Home Sydney Beverly Hills" } }

Client Services Manager – Northern Rivers

Right at Home Northern Rivers
Location: Ballina
Job Type: Full-time

Apply Now

Description

About Us:
At Right at Home, we are committed to improving the quality of life for those we serve. As a leading provider of in-home care and assistance, we deliver tailored support services to older Australians, people with disability, and individuals recovering from illness or injury.

About the Role:
We're seeking a passionate and driven Aged Care Client Services Manager to lead business development and client relationship activities across the Northern Rivers region (and surrounding areas). This is a pivotal role focused on building referral networks, managing client enquiries, and facilitating service delivery to meet the needs of our growing client base.

Key Responsibilities:

Client Engagement & Sales:

Actively manage new client enquiries and deliver exceptional first impressions
Conduct outreach visits to referral sources per day
Represent Right at Home at client meetings, presentations, expos, and community events
Guide clients through care service options and facilitate service contract negotiations
Develop trusted relationships with clients, families, and referrers through empathy and professionalism

Business Development:

Build and maintain strong relationships with referral sources (GPs, hospitals, clinics, retirement villages, aged care services, accountants, legal advisers, etc.)
Generate and follow up leads to increase service uptake and client base
Identify growth opportunities and partnerships to extend service reach
Maintain detailed activity tracking and client notes in the CRM system
Work toward set sales KPIs including referral visits, face-to-face meetings, and conversion metrics

Leadership & Strategy:

Contribute to team culture by living the values of integrity, collaboration, and innovation
Participate in business planning, service expansion strategies, and implementation of new offerings
Take initiative in problem-solving and promoting continuous improvement

What You'll Bring:

Relevant tertiary qualifications
Proven success in a sales or business development role (service industry experience essential)
Minimum of 3-5 years' experience in sales or business development
Experience in medical, aged care or community services sales (highly desirable)
Outstanding communication, negotiation, and interpersonal skills
High level of initiative, organisation, and self-motivation
Ability to work autonomously across a diverse geographical area
Valid open driver's licence
Police clearance (or willingness to obtain)

Performance Indicators Include:

Meeting sales targets and referral goals
Growth in service contracts and client revenue
Accurate CRM and documentation management
Positive referral feedback and client satisfaction

Why Join Us?

Be part of a values-based organisation making a real difference in people's lives
Supportive team and leadership environment
Competitive salary + vehicle
Flexibility, autonomy, and a territory you can make your own
Ongoing training, development, and progression opportunities

How to Apply:
Ready to take your career to the next level while supporting your community? Click Apply Now and submit your CV along with a short cover letter outlining why you're the ideal candidate for this role.

Hybrid work arrangements may be considered following the initial probation period, subject to meeting sales KPIs.

Learn more about Right at Home at www.rightathome.com.au

Only shortlisted candidates will be contacted.

Enquiries: hr.gc@rightathome.com.au (All applications are to be submitted via SEEK)

Apply Now

Our Locations

Queensland

Brisbane Bayside South

Brisbane North

Brisbane South

Brisbane West

Central Queensland & Wide Bay

Darling Downs

Far North Queensland

Gold Coast North

Gold Coast South

Greater Logan

Ipswich Lockyer Valley

Mackay

Moreton Bay Region

Noosa, Gympie & Hinterland

North Queensland

Sunshine Coast

New South Wales

Central West New South Wales

Gosford

Hunter and Port Stephens

Macarthur Penrith

Newcastle

Newcastle Toronto

Northern Rivers

Southern NSW

Sydney Central & Eastern Suburbs

Sydney Five Dock

Sydney Inner West

Sydney Liverpool

Sydney Lower North Shore

Sydney Northern Beaches

Sydney Norwest

Sydney Parramatta

Sydney Randwick

Sydney Ryde

Sydney St George

Sydney Sutherland Shire

Sydney The Hills

Sydney Upper North Shore

Western NSW

Western Australia

Kalgoorlie Wheatbelt

Perth Midland

Perth Northern Suburbs

Perth South

Perth South Eastern Suburbs

Perth West Coast

South West WA

Victoria

Geelong

Goldfields Grampians Murray

Melbourne Berwick

Melbourne Brighton

Melbourne Frankston

Melbourne Glen Waverley

Melbourne North

Southwest Victoria

Australian Capital Territory

ACT & Queanbeyan

ACT Canberra

South Australia

Adelaide Central

Everyday Living Services

Domestic Assistance

Home Maintenance & Repairs

Meal Preparation & Delivery

Independence Services

Personal Care

Companionship & Social Support

Wellness & Safety

Respite Care

Transport Services

Assistive Technology & Home Modifications

Clinical Support Services

Nursing Care

Allied Health

Nutrition

Specialist Care Services

Dementia Care

Palliative Care

Restorative Care

Chronic Disease Care

Transitional Care

Managed Live-In Care

24 Hour Care

Disability Support

Coordination Services

Care Plan Management

Restorative Care Management

Government-Funded Support

Support at Home

Home Care Packages

NDIS

Private Care Services

Premium Private Care

Bridge to Funding Private Care

Immediate Private Care

Welcome to Right at Home’s Job Opportunities

The Right at Home Mission and Values

Benefits of Becoming a Right at Home Caregiver, Nurse, or Allied Health Practitioner

Right About You!™

Be Essential

Search and Apply Now

Search Current Positions

Client Services Manager – Northern Rivers

Description

Our Locations

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New South Wales

Western Australia

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Australian Capital Territory

South Australia

Northern Territory

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Welcome to Right at Home’s
Job Opportunities