Female NDIS High Intensity Support Worker

Location: Gold Coast North 
Employment Type: Casual / Ongoing Roster (24/7 Support Services)

About Right at Home Gold Coast North

Right at Home Australia is a leading provider of in-home and community disability support services, committed to delivering safe, high-quality, and person-centred care. We support participants with complex needs through skilled, compassionate, and well-trained support workers working within a collaborative team environment.

About the Role

We are currently seeking an experienced female NDIS High Intensity Support Worker to join our team on a structured ongoing roster supporting a participant with complex care needs. This role operates within a buddy system model alongside another experienced support worker and requires prior competency sign-off with a Registered Nurse before commencement of services.

This is a 24/7 support environment, offering consistent ongoing shifts for competent and reliable staff.

Rostered Shifts currently available 

• Monday & Tuesday: 12:00pm – 6:00pm
• Wednesday: 6:00pm – 6:00am (Overnight High Intensity Buddy Shift)
• Friday & Saturday: 6:00am – 1:00pm

Key Responsibilities

• Provide high intensity disability support in line with individual support plans
• Work collaboratively within a buddy system model for complex care needs
• Support participant with personal care (as per scope of practice and training)
• Monitor participant wellbeing and escalate concerns appropriately
• Maintain accurate documentation and progress notes
• Follow clinical guidance, care plans, and organisational procedures
• Ensure safe practice in line with WHS, NDIS standards, and clinical requirements
• Work effectively within a multidisciplinary care team

Essential Requirements

• Female applicants only (based on genuine occupational requirements of the role and participant preference)
• Previous experience in high intensity or complex care support roles
• Successful completion of competency assessment with a Registered Nurse prior to service commencement
• Experience working within a team-based or buddy system care environment
• Strong communication and reporting skills
• Current NDIS Worker Screening Check
• Current First Aid & CPR Certificate
• Current Driver’s Licence 
• Ability to work across a 24/7 roster including early mornings, evenings, and overnight shifts

Desirable Criteria

• Certificate III or IV in Individual Support, Disability, or equivalent
• Experience supporting participants with complex or high care needs
• Strong understanding of professional boundaries, WHS, and NDIS compliance requirements
• Ability to remain calm and responsive in high-pressure situations

What We Offer

• Consistent ongoing roster for reliable and competent staff
• Supportive team-based (buddy system) working environment
• Comprehensive training and competency assessment support
• Opportunity to work within a high-performing and experienced care team
• Meaningful, long-term client support role

How to Apply

Please submit:

• Resume (CV)
• Cover letter outlining relevant high intensity experience and availability

Applications can be sent to: recruitment.gc@rightathome.com.au