Join Right at Home Sydney Sutherland Shire, an organisation dedicated to providing a diverse range of care services for individuals aiming to maintain their independence at home. Renowned for our unique and globally recognised care delivery system, we are committed to ensuring client satisfaction through genuine care and a profound passion for our services.

We are currently seeking an experienced Home Care Coordinator for a full-time onsite role based in our Miranda office, Sydney Sutherland Shire, NSW. As a vital member of our team, you will oversee and facilitate the provision of high-quality care and services to our clients and participants.

Hours: Monday to Friday 08:30am - 16.30pm

Remuneration: Base + Superannuation

Travel: Covering Sutherland Shire

Key Responsibilities:

• Perform client care assessments and oversee ongoing care planning
• Manage client compliance and maintain a case load of clients
• Coordinate the delivery of personalised care tailored to clients' needs and care plans while adhering to allocated funding and budget requirements
• Engage in general administrative tasks associated with the role

Desired Skills:

• Relevant qualifications Cert IV or Diploma Nursing highly regarded
• Prior experience in an aged care/NDIS/mental health care coordination role is advantageous
• Familiarity with My Aged Care, Home Care Package, and NDIS systems
• Experience in evaluating and planning care needs within the community
• Proficiency in using computer systems, including Microsoft Office 365, SharePoint, Outlook, and rostering software
• Proven ability to manage incoming calls in a friendly and professional manner
• Demonstrated capacity for planning, organisation, problem-solving, and solution-finding
• Positive attitude with a strong aptitude for teamwork
• Outstanding networking and consultation skills to establish relationships with external organisations for referrals
• Exceptional customer service skills, both written and verbal, while maintaining confidentiality and privacy in accordance with company policies