QUALITY HOME CARE, DELIVERED LOCALLY IN Tweed Heads
Deciding that someone you love needs help at home is rarely a simple decision, and it is almost never one you make on your own. Right at Home Northern Rivers understands that families in Tweed Heads want the same things: care they can trust, a team that turns up when they say they will, and the reassurance that the person they love is safe in their own home.
We provide in home care across Tweed Heads and the surrounding area, from a few hours of help each week through to daily personal care and nursing support.
7,700,000 Total Care Hours
Provided Per Annum
7,500+ Clients
Across Australia
Approved Support
at Home Provider
Very High Satisfaction Rates, Professionally Trained Carers
Every care plan starts with a conversation, because no two households need the same thing. These are the services our Tweed Heads clients draw on most.
Help with showering, dressing, grooming and mobility, delivered with dignity and without rushing.
The practical work that keeps a home safe and comfortable: cleaning, laundry, shopping and meal preparation.
Clinical care from registered nurses, including medication management, wound care and chronic condition support, delivered at home rather than in a clinic.
Someone to share a cup of tea with, and support to get to appointments, the shops or a local club.
Short term support that gives family carers a genuine break, whether that is a few hours a week or a longer stretch.
Consistent, familiar care for people living with dementia or cognitive change, built around routine.
You can see the full range of what this office offers on our services page.
Your care in Tweed Heads is delivered by Right at Home Northern Rivers. Our caregivers work across the region, and our Care Managers can meet you in person rather than over a phone line from another state.
We are contactable 24 hours a day, seven days a week, because care needs do not keep office hours.
Alongside Tweed Heads, our team supports families in Tweed Heads West, Tweed Heads South, Banora Point, Bilambil, Bilambil Heights, Terranora, Cobaki, Cobaki Lakes, Piggabeen, Carool, Duroby, Chinderah, Kingscliff and Casuarina.
If you are not sure whether we reach your street, call us and ask. It takes a minute to check.
Government funded home care comes through the Support at Home program. What you contribute depends on an assessment of your circumstances rather than a fixed price list, which is why no honest provider can quote you a single number up front.
If you have not been assessed yet, that is the first step, and we can walk you through it. Full details of pricing and inclusions for this office are on our services page.
There is no single price, because Support at Home works on an assessed contribution rather than a flat fee. Your contribution depends on your income and assets as assessed by Services Australia, and the rest is covered by your funding. The clearest way to find out where you stand is to have the assessment done, and we can explain what the result means for you.
Ask three things. Will the same carer come each visit, or a different person each time. What happens after hours and on weekends. And what the provider charges in fees on top of the care itself, because that is what decides how many hours of actual care your funding buys. Any provider should be able to answer all three plainly, and you are entitled to ask before you commit to anything.
Nobody is turned away from government funded home care because of their financial situation. Contributions are assessed on income and assets, and there are hardship provisions for people who genuinely cannot pay. If money is the thing stopping you from asking for help, tell us, because it is a more common conversation than most families expect.
Home care supports someone in their own home. Residential aged care means moving into a facility, and it is assessed and funded differently. Most people we speak to want to stay where they are, and home care exists to make that possible for as long as it safely can be. Right at Home provides in home care only.

If you are weighing up home care for someone in Tweed Heads, the next step is a conversation, not a commitment. Call Right at Home Northern Rivers on 02 5622 6015 and we will talk through what your loved one needs, what funding might be available, and what support could look like week to week.
You can also send us a message or meet the team.

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