In the majority of cases, the initial enquiry regarding in-home care comes from a family member rather than the person themselves. Older Australians are proud and self-reliant. Asking for help is something that they do not take lightly. They don’t want to be a burden, or to put someone out. Most often the decision to seek out a care provider is driven by an event such as a fall, sudden illness, an adverse diagnosis, or the simple realisation by the family that a loved one needs help.
People that need help can come from a broad range of circumstances: