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Client Feedback Form

 Feedback

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Right at Home value your feedback and are continually striving to improve our service. We would appreciate your advice on how you would rate the following:
Do you feel confident to ask staff questions about your services?
Do you feel confident to ask staff questions about your services?
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Do the staff who provide or coordinate your service follow up when you raise things with them?
Do the staff who provide or coordinate your service follow up when you raise things with them?
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Are your services delivered at a times convenient to you?
Are your services delivered at a times convenient to you?
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Do the people providing your service have the skills to meet your needs?
Do the people providing your service have the skills to meet your needs?
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Are staff kind, caring and respectful?
Are staff kind, caring and respectful?
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Are you or your representative involved in decisions about the service/s you receive? For example, in the development of your Home Care Agreement or updates to your care plan?
Are you or your representative involved in decisions about the service/s you receive? For example, in the development of your Home Care Agreement or updates to your care plan?
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Is your care plan updated when your circumstances or needs change?
Is your care plan updated when your circumstances or needs change?
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Are you given information in a way that helps you to get the most out of your care and services?
Are you given information in a way that helps you to get the most out of your care and services?
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Does your provider give you a monthly statement?
Does your provider give you a monthly statement?
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Overall, do your services improve your quality of life?
Overall, do your services improve your quality of life?
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What's your overall service rating?
What's your overall service rating?
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Would you recommend our service to others?
Would you recommend our service to others?
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Would you use our service in the future?
Would you use our service in the future?
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Our Locations

Queensland

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Our Locations

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 Newcastle Toronto
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 Sydney Randwick
 Sydney Ryde
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Western NSW

Western Australia

Kalgoorlie Wheatbelt
Perth Midland
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Perth South Eastern Suburbs
Perth West Coast
South West WA

Victoria

Geelong
Goldfields Grampians Murray
Melbourne Berwick
Melbourne Brighton
Melbourne Frankston
Melbourne Glen Waverley
Melbourne North
Southwest Victoria

Australian Capital Territory

ACT Canberra
ACT & Queanbeyan

South Australia

Adelaide Central

Northern Territory

Northern Territory

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Right at Home, Level 1, 12 Cribb Street, Milton, Brisbane QLD, Australia 4064