Are you passionate about taking care of others and providing exceptional customer service to clients? Then you are the perfect person to join the Right at Home Sunshine Coast team!
Company Background: Right at Home is a leading home care provider with over 512 offices around the world. We provide a wide range of care services all designed to help our clients stay in their homes. Our home care services include companion, personal, nursing, respite, transportation, aged, disability, transitional, 24 hour, and palliative care.
The Ideal Candidate: The ideal candidate for our team will have managment experience in community aged and/or disability care and have the ability to lead the overall operations of a growing home care provider. They will have existing relationships with care facilities, hospitals, and clinics to support business development opportunities. This person will have the ability to connect with others naturally and effortlessly and the confidence to market Right at Home services to potential clients and referral sources. The care manager will have experience successfully leading a team of people and de-escalating high pressure situations. They will thive in working in a close-knit family environment and will always be willing to go the extra mile to ensure the satisfaction of our clients, their families, and our team members. EN, RN, or OT desirable as this role will ideally have the skill to perform nursing and occupational therapy when needed.
Purpose of Position: This role is customer focused and involves consulting with families, preparing in home care assessments, and drafting care plans to best meet client requirements. This position is responsible for recruiting, training, and managing the performance of our carers and nurses. In addition to care co-ordination duties, this position will help develop relationships with hospitals, clinics and care facilities with a view of delivering care services to meet the market.
Duties include:
Requirements: