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Welcome to Right at Home’s
Job Opportunities

The Right at Home Mission and Values

Right at Home has a mission to ‘improve the quality of life for those we serve’. We do this by choosing the Right People™, to deliver the Right Services™ with the Right Approach™. To continue this unwavering standard of quality care, we look for people who build our culture, who are sensitive and adaptable to clients’ different personalities, cultural backgrounds, and home dynamics, and who align with our values of flexibility, approachability, accountability, collaboration and integrity.

Benefits of Becoming a Right at Home Caregiver

The foundation of becoming a successful Right at Home care worker is a deep passion for people and a commitment to providing high-quality care. In return, Right at Home provides flexibility and work security and a sense of belonging to a local, and national team. Right at Home values and supports your contribution and focuses on your career development with mentoring by experienced nurses and care managers, ongoing training, and continuous support with care manager supervision. Competitive pay, career development, a reward and recognition program and a world class team connection portal called ‘Right About You!™’ which includes a wellbeing and discounts program are all part of the advantages of working for Right at Home.

Right About You!™

Right About You! is our new employee communication, recognition, wellbeing, benefits and discounts program. The program connects, recognises and supports Right at Home people wherever and whenever we work. The program brings to life our Values and Culture with the use of eCards to recognise employees and peers doing great work. A key benefit of Right About You! is to help our caregivers save money everyday, with discounts at over 400 Australian and international retailers. The best part? ALL of the discount offers can be used in conjunction with any sale prices or promotions offered by the retailer - so our caregivers save even more on things like groceries, petrol, clothing, entertainment, gadgets, appliances, travel and much more!

If spending is not their thing, our caregivers click through to our wellbeing portal for tips and tricks on how to maintain a healthy balance in their life. If they are looking for some midweek meal inspiration, needing help winding down at the end of a busy day, or just looking for simple ways to move more, there are loads of videos, recipes, articles, tools and tips to support their physical, financial and mental wellbeing. Or, they click on our news stream to connect and keep up to date with their local office team mates or send them a ‘high five’ for something they did well.

As part of Right at Home’s RightPeople™, we have ensured that whatever makes our caregivers tick, Right About You!™ has it covered.

Be Essential

Right at Home is Australia’s leading quality home care provider, caring for seniors, adults living with a disability and adults recovering from a hospital stay. There’s nothing more important than providing care for those in need, and Right at Home offers careers for Certificate III Companion Care Level Caregivers right through to Registered Nurses who provide complex medical support to our clients.

In these trying times, we want to help and support you and your career. We want to provide you with the opportunity to serve a community who needs you right now. Right at Home stands prepared to equip you with the right training and support so you can help our most vulnerable community members, making a real difference to them while growing and thriving as a person. As a Right at Home caregiver, our mission of ‘improving the quality of life for those we serve’ becomes your mission, too.

Search and Apply Now

If our values align with yours, and you would like to experience the benefits of working for Right at Home, don’t waste another moment. Search for a job near you by clicking on the search button below. You can search by state, by selecting a Right at Home Office near you, or by selecting a job category.

Search Current Positions

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Rostering and Administration Officer

Right at Home Sydney Inner West
Location: Concord, New South Wales
Job Type: Full-time

NOTE: This job can longer be applied for.

Description

Do you have organisational and problem-solving skills that are not being utilised to their full potential?

Do you want to work in a place where your input is valued and respected?

Do you enjoy communicating with people of diverse backgrounds?

Finally, a job that’s RIGHT for you!!

An exciting position of Scheduling and Administration Officer has become available for a motivated and passionate individual wanting to further their career.

Right at Home is one of the leading providers of quality in-home care in Australia. Our mission is “to improve the quality of life for those we serve”, ensuring we provide the RIGHT CARE to our clients.  We support people living with complex and post-operative care needs, dementia and cognitive decline, seniors, and adults living with a disability. Our services help clients to remain safe and independent in their own home.

About the Role

You will be a responsible for:

Rostering staff to clients and meeting the expectations of our clients, participants, referring organisations and staff in a timely manner.
Answering phone calls and assisting with client and stakeholder enquiries.
Using a software program to enter service details/service bookings
Develop rosters to achieve efficiency and maximise the use of resources
Utilise workforce to cover shift shortfalls
Provide advice and support to internal customers, supervisors and employees throughout the workforce planning and utilisation process, ensuring accurate information is provided to stakeholders
Ensure compliance with all relevant legislation, standards, and regulations.
Liaison with brokers, other referral sources, staff members, carer staff, clients and their families
Providing assistance with a high volume of inbound and outbound calls
Ensure all client’s contact is managed in an empathetic, friendly, engaging and patient manner to quickly build rapport, trust, and confidence with your stakeholders.
Assisting with administrative tasks and recruitment of care staff.
Carrying after-hours phone on a rostered basis

Benefits:

Employee rewards program
Professional development opportunities
Work phone and laptop provided

Schedule:

Monday to Friday
After-hours/on call duties by roster

Salary:

$80,000 plus super

Qualifications

Essential requirements:

Demonstrated experience in a similar high-volume staff rostering and scheduling role
Demonstrated knowledge and understanding of rostering and scheduling processes
Understanding of industry relations, awards, agreements and how they impact on rosters is highly regarded.
CERT III in home and community care, aged care or disability care is preferrable.
Exceptional communication skills, both written and verbal
Demonstrated integrity, professionalism, and high level of resilience
Strong planning and organisation skills with good attention to detail with data entry
Great communication & team work skills
Flexibility & the ability to adapt to change
Current Driver’s licence and access to a comprehensive insured vehicle
Current First Aid and CPR Certificate
Australian Federal Police Check (or willingness to obtain)
NSW Working with Children’s Check (or willingness to obtain)

Preferred Skills

Preferred Skills:

Moderate competency in Microsoft Office skills.
A passion for respectfully empowering and caring for people.
Willingness to participate in further training and education opportunities.
Problem solving, negotiation and conflict resolution skills
Detail-oriented.
Ability to provide exceptional support to our care workers when they need assistance with anything related to our external clients - Empathy is essential!!!

Search current employment opportunities

Apply Now

Welcome to Right at Home’s
Job Opportunities

The Right at Home Mission and Values

Benefits of Becoming a Right at Home Caregiver

Right About You!™

Be Essential

Search and Apply Now

Search Current Positions

Rostering and Administration Officer

Description

Qualifications

Preferred Skills

Our Locations

Queensland

New South Wales

Western Australia

Victoria

Australian Capital Territory

South Australia

Northern Territory

Our Locations

Home Care Information

My Aged Care Resources

Quick Links

Our Company

Services

Locations We Service

Welcome to Right at Home’s Job Opportunities

The Right at Home Mission and Values

Benefits of Becoming a Right at Home Caregiver

Right About You!™

Be Essential

Search and Apply Now

Search Current Positions

Rostering and Administration Officer

Description

Qualifications

Preferred Skills

Our Locations

Queensland

New South Wales

Western Australia

Victoria

Australian Capital Territory

South Australia

Northern Territory

Our Locations

Home Care Information

My Aged Care Resources

Quick Links

Our Company

Services

Locations We Service

Welcome to Right at Home’s
Job Opportunities