About the role

We currently have positions available for qualified, reliable, and passionate Personal Care Workers to join our team in Townsville and surrounding areas. It is preferred that you are an experienced Aged Care Worker. 

As a Carer,  you will need to be friendly, positive and demonstrate client-focused behaviour, showing empathy, treating others with dignity and respect.   Establish and maintain effective communication and relationships.  Work harmoniously as a pivotal member of the care team. 

Demonstrated ability to assist in the provision of holistic individual, client focused care using a systematic approach.  

Key Responsibilities:

• General
• Support elderly clients maintain their independence and well-being
• Help with personal care tasks, such as bathing and grooming
• Provide companionship and social interaction
• Assist with household chores and organising activities
• Monitor health and document care
• Collaborate with healthcare professionals and family members

• Personal Care Assistance
• Assist clients with bathing, dressing, grooming and toileting 
• Assist with mobility aids (walking sticks, 4 wheel walkers and wheelchairs)

• Domestic Support
  • Assist with housekeeping, including cleaning, laundry and meal preparation
  • Accompany clients for grocery shopping and errands
  • Keep the living environment clean and organised

• Emotional and Social Support
• Engage in conversations and activities to provide companionship and social interaction
• Offer emotional support and encouragement to improve clients' mental well-being
• Enhances the integrity of clients by respecting their personal values, beliefs, customs and protecting their rights 

• Transport Services
  • Provide transportation for clients to appointments 
  • Ensure a safe and comfortable travel experience for all passengers
  • Adhere to traffic regulations and maintain a clean and well-maintained vehicle
    
    
• Shopping Services / Shop-by-list
  • Receive shopping lists from clients and ensure accurate and timely completion of shopping tasks
  • Handle cash transactions and maintain receipts

• Experience in providing care for aged care or disability clients
• Knowledge of person-centred care principles and safety regulations
• Strong communication and interpersonal skills
• Compassionate, patient and empathetic attitude
• Ability to work independently and as part of a team
• Physical stamina for lifting, bending and manual tasks
• Valid driver's licence and reliable transportation 
• Flexibility to work different shifts, including weekends and evening

• Minimum Certificate III in Individual Care 
• Excellent verbal and written communication skills
• Willingness to learn, develop and take on new challenges
• Valid National Police Check
• Current First Aid & CPR Certificate
• Driver's licence with own registered vehicle
• Endorsed to administer medication (desirable), otherwise training provided
• Comprehensive car insurance