Office Administration 

Monday to Friday 9:00 am to 5:00 pm

Join Right at Home Gold Coast, an organisation dedicated to providing a diverse range of care services for individuals aiming to maintain their independence at home. Renowned for our unique and globally recognised care delivery system, we are committed to ensuring client satisfaction through genuine care and a profound passion for our services.

Role Overview: We are seeking an experienced Administration Officer to join our team permanently for a full-time onsite role based in Bundall, Gold Coast, QLD. The successful candidate will be responsible for providing comprehensive customer-focused service to all areas assisting in office work and staff rostering, ensuring that our support services are delivered effectively and in line with client needs.

Key Responsibilities:

• Handle office administrative tasks, including managing phone calls.
• Provide support to the care coordination team in HCP and NDIS administrative and documentation tasks, ensuring timely completion.
• Assist in compliance and audit processes, maintaining accurate documentation.
• Perform various administrative duties as required.
• Assist the rostering department in coordinating support worker services according to client care requirements and preferences. 

Benefits and Culture:

• Supportive team environment with excellent leadership and management.
• Rewarding work opportunities - making a difference in your local community;
• Employee rewards retail discount program;
• Competitive remuneration; and
• Career progression and development opportunities will arise as the office expands

About You: To be successful in this role, you will need:

• Experience in office administration and rostering.
• Demonstrated knowledge of the HCP and NDIS is preferable.
• Excellent interpersonal, negotiation, and relationship skills.
• Passion for assisting others and building a dedicated workforce.
• Effective time management skills and ability to meet deadlines.
• Proficiency in Microsoft Suite, and communication software.
• Previous administrative experience with a commitment to discretion and confidentiality.

Requirements:

• Valid driver’s license and reliable car.
• NDIS Worker Screening Check (or willingness to obtain).
• Police check.
• Current First Aid and CPR training.

How to Apply: If you are passionate about working with people within the community sector , please apply now or email your resume to HR.gc@rightathome.com.au