Join Our Compassionate Team at Right at Home Perth!

About Us:

Right at Home is a global leader in home care, with a network of over 600 offices worldwide. Our mission is to improve the life of those we serve  for our clients by providing a comprehensive range of care services that empower them to stay comfortably in their homes.

From companion care to palliative care, we are dedicated to making a positive impact on the lives of those we serve.

Now Hiring: Office Administrator

Are you passionate about making a difference in the lives of others? Right at Home is seeking a dedicated and compassionate Office Administrator to play a vital role in our BELMONT office. As a key member of our team, you will collaborate with the Team Leader and Care Manager to ensure the seamless daily operations of our facility.

About the Role:

The Administration Officer will be at the heart of our operations, engaging in a variety of responsibilities that contribute to the well-being of our clients and the success of our organization. If you have a broad skill set and a commitment to excellence, we welcome applicants from all backgrounds to apply.

Responsibilities:

• Answering phone calls professionally and directing inquiries to the appropriate department
• Warmly greeting clients and carers in our office, creating a welcoming atmosphere
• Communicating with clients and their families to address inquiries about our services and schedulings
• Assisting the HR department with recruitment, including scanning, filing, and emailing documents
• Serving as a key point of contact for external parties, ensuring effective and professional communication
• Leveraging persuasive communication skills to identify and nurture sales opportunities, contributing to business growth
• Building and maintaining strong relationships with individuals and organizations outside the company
• Liaising with office staff across various locations, fostering collaboration and positive connections

Performing additional administrative duties as directed by management

Essential Criteria:

• Empathetic, passionate, and caring
• Ability to work autonomously and collaboratively within a team
• Previous experience in a similar role
• Proficiency in standard computer programs, with the ability to quickly learn new ones
• High level of professionalism and ability to maintain confidentiality
• Basic understanding of the Aged Care, Disability, and/or Health systems

Customer service experience in the industry