At Right at Home, we pride ourselves on empowering individuals to live independently while receiving the support they need. Our commitment to providing flexible, compassionate, and tailored care has transformed the lives of many clients, including Ilma, whose inspiring story we’re proud to share in this month’s Client Spotlight.

Lifesaver in Ilma’s Words

For Ilma, Right at Home has become much more than a home care provider—it’s family. As she puts it:

"Right at Home to me is like another family. They come into my house, it's like another family member's come."

When Ilma moved to stay with her daughter after the loss of her husband, she needed a care solution that was both reliable and personalised. Her daughter discovered Right at Home online, and from their first consultation, Ilma knew she’d found the right fit.

"The day that we contacted Right at Home, from then on, when Samantha and Sam came out to talk to me and to my daughter, straight away, that’s where I wanted to go."

Independence Through Flexible Care

One of Ilma’s favourite aspects of working with Right at Home is the flexibility and support that enable her to maintain an independent lifestyle. From help with doctor’s appointments to trips to her beloved shopping outings, nothing is ever too much trouble.

"I like Right at Home because they are so helpful. You only have to ask for something, and before you know it, it’s been organised."

This seamless care has made a significant difference in Ilma’s life, providing her with the freedom and confidence to live life her way.

A Trusted Recommendation

Ilma is so impressed by her experience that she often recommends Right at Home to others navigating the aged care system.

"Right at Home has been a lifesaver for me. I recommend Right at Home to my ageing family, friends, anybody I meet that’s having to go through the process of being assessed and having care at home."

Discover the Right at Home Difference

Stories like Ilma’s highlight the power of compassionate, flexible care in enabling independence and enhancing quality of life. Whether it’s assistance with daily activities, companionship, or navigating the complexities of aged care, we’re here to help.

Watch Ilma’s full testimonial here and see how Right at Home can support you or your loved ones.

Call us today to book your free in-home consultation and take the first step towards flexible, personalised care that works for you.

If you would like to learn more about how we can help you or someone you love, contact your local Right at Home office today. 

Right at Home Australia is a leading provider of quality in-home care. Our mission is to improve the quality of life for those we serve ensuring the Right Care, Right at Home™.  We support people living with complex and post-operative care needs, dementia and cognitive decline, seniors, and adults living with a disability including NDIS participants. Our tailored services help clients to remain safe and independent in their homes. We are an Approved Provider under the Aged Care Act, meaning we can provide quality support at home under a government-funded home care package. We also offer private pay arrangements for those who do not have government funding, or who wish to pay privately for top-up care. Right at Home is all about you. We are available 24/7 so contact your local office today. You can also call our national number on 1300 363 802. 

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