Right at Home Gold Coast Northern Rivers provides a range of care services to assist with people living independently at home. We have a unique and internationally recognised system of delivering care that is very well received by our clients. Above all, we have a genuine sense of caring and are extremely passionate about delivering our services.

Right at Home is very well known and respected within the community as providing their clients with a high level of service. We are a fast growing office that is located in the Bundall Business District on the Gold Coast.

We are seeking an experienced, enthusiastic and highly motivated RN Care Coordinator to coordinate, manage and administer the delivery of care services to our clients. Our clients are a mix of Private, Home Care Package and the Disabled.

This role is responsible for:

• Care staff rostering
• Conducting Client Care Assessments and Care Planning
• Supervision and management of Care Staff
• Answer new client enquiries over the phone in a knowledgeable manner with the aim of scheduling a care consultation, enter information into the system and provide all relevant information to the staff member who will conduct the care consultation.
• Schedule appointments and in-home services to appropriate staff based on discipline, availability and geographical requirements
• Coordinate the provision of quality person centred care according to the client's needs, service/care plans and available funding in accordance with budget
• General administration with respect to tasks performed

• Previous experience within the aged care/disability/mental health Care coordination role is mandatory
• Qualified as a Registered Nurse
• AHPRA registered
• First Aid & CPR are essential
• Experienced in assessing and planning care needs within the community
• Valid Driver's Licence 
• Previous experience with rostering is highly desirable
• High level of computer literacy, with a sound understanding of Microsoft Office
• An outgoing personality with high energy levels, good communication skills and personable telephone manner
• Ability to problem solve and think quickly under pressure
• Possess a 'can-do' positive attitude and work well in a team environment
• Ability to multitask with a strong attention to detail while keeping calm and focused
• Excellent networking, consultation skills to develop new referral sources and relationships with appropriate external organisations
• Excellent customer service skills with exceptional verbal and written communication skills
• Sound knowledge and understanding of home care services and guidelines
• Excellent time management skills