The care we provide at Right at Home is driven in all respects by the Custom Care Plan. The Custom Care Plan has goals and outcomes that are measureable. The Custom Care Plan is a nursing prescription that is designed to evolve as the client's needs change over time. 

Our experienced Registered Nurses and Care Managers will make recommendations and provide guidance to the family on ways in which the client's lifestyle can be made more comfortable.  Our Care Managers make follow-up visits with the client and the designated carers to ensure that the Custom Care Plan is correctly implemented.  The details of the Custom Care Plan and the care notes are kept in a folder in the client's home so that family members can check on progress at any time.

The Custom Care Plan is reviewed by the Care Manager every six months in consultation with the client and the client's family.  Our Care Managers and our Registered Nurse Supervisors are available 24 hours to deal with emergency situations.  Our all hours number is 1300 363 802.

Next: Carer Matching

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