Each client's Custom Care Plan and supporting documentation is kept in a Client Folder that is kept in the client's home. This folder is updated with changes in the Custom Care Plan as well as progress notes completed after each visit.

Our caregivers keep extensive notes about the care they provide. Our Care Managers monitor the performance of our Caregivers and the progress of our Client's. Our Care Managers make regular unannounced visits to the homes to ensure caregivers are following the specifics of the Custom Care Plan. 

Our Registered Nurse Supervisers and Care Managers make frequent visits to the home to meet with the client and the caregiver to discuss the Custom Care Plan and to ensure that the client is happy with the services we are providing. Our Care Managers will also liase with designated family members to provide feedback on the Custom Care Plan and the progress we are making.

Cookie Notification

This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website.

I accept and understand