Are you passionate about taking care of others and providing exceptional customer service to clients? Then you are the perfect person to join the Right at Home Perth Midland team!
Company Background: Right at Home is a leading home care provider with over 600 offices around the world. We provide a wide range of care services all designed to help our clients stay in their homes. Our home care services include companion, personal, nursing, respite, transportation, aged, disability, transitional, 24 hour, and palliative care.
The Ideal Candidate: The ideal candidate for our team will have experience in community aged and/or disability care. They will have existing relationships with care facilities, hospitals, and clinics to support business development opportunities. This person will have the ability to connect with others naturally and effortlessly and the confidence to market Right at Home services to potential clients and referral sources. The care coordinator will have experience managing the complex scheduling requirements for community care workers. They will enjoy working in a close-knit family environment and will always be willing to go the extra mile to ensure the satisfaction of our clients, their families, and our team members.
Purpose of Position: This role is customer-focused and involves consulting with families, preparing in-home care assessments, and drafting care plans to best meet client requirements. This position is responsible for recruiting, training, and managing the performance of our carers and nurses. In addition to care co-ordination duties, this position will help develop relationships with hospitals, clinics, and care facilities with a view of delivering care services to meet the market.
Duties include: