Job Information
Home Care - Roster and Administration Assistant
Right at Home Sunshine Coast Sunshine Coast, QLD, Australia 160 Days Ago
Overview
Job Type: Part-Time
Duration:
Department: Care Team
Job Category: Home Care / Community Care
Sub Category:
Posted: 13-06-2019
Work Region: Sunshine Coast and Gympie
Requirements
Work Permit: Australia
Job Status
Job Status: Interviewing
Start Publishing: 13-06-2019
Stop Publishing: 13-07-2019
Location
Sunshine Coast, QLD, Australia
Description

Part Time / 4 days a week (~20hrs p/w + on-call)

Are you passionate about helping others and providing exceptional customer service? Then you are the perfect person to join the Right at Home Sunshine Coast team!

Company Background: Right at Home is a leading home care provider with over 550 offices around the world. We provide a wide range of care services designed to help people remain living at home and maintain their independence. Our home care services include companion, personal, nursing, respite, transportation, aged, disability, transitional, 24 hour, and palliative care.

The Ideal Candidate: The ideal candidate for our team will have a successful background in HR, payroll, rostering, and administration in the home care industry. Past roles will include HR, complex community scheduling, administrative support, and personal care work. They must be a team player, resourceful, use initiative, have a strong work ethic, and attention to detail. The ideal candidate will work well under pressure, as well as, plan ahead. This person will have the ability to connect with others naturally and effortlessly.

Purpose of Position: This position is a vital administrative role that is responsible for complex scheduling of community care services, assisting with the smooth operation of the office, and to act as a back up personal care worker as required. This position will be on call 3 nights per week.

Qualifications

Duties include:

  • Payroll and invoicing for government home care clients
  • Complex community scheduling of care services
  • Communicating with carers, clients, and clients families on a daily basis
  • Ensuring all client contact is managed in an empathetic, friendly, interested and patient manner to quickly build rapport, trust and confidence in Right at Home.
  • Office administrative duties including fielding calls, printing, filing, scanning, photocopying, uploading documents, office supplies orders, etc.
  • Assisting the director to ensure payroll duties are carried out weekly
  • Ensure all documentation is accurately and comprehensively completed in Right at Home databases and software programs in accordance with organisation policies and procedures and legislative frameworks.
  • Provide personal introductions of clients to their carers
  • Ensure highest quality service is consistently delivered
  • Act as a backup personal care worker as required
  • Be on call 3 nights per week
Preferred Skills

Requirements:

  • National police check
  • Current First Aid and CPR
  • Cert III in Aged, Disability, or Individual Support
  • Reliable source of transportation
  • Comprehensive Car Insurance
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