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Welcome to Right at Home’s
Job Opportunities

The Right at Home Mission and Values

Right at Home has a mission to ‘improve the quality of life for those we serve’. We do this by choosing the Right People™, to deliver the Right Services™ with the Right Approach™. To continue this unwavering standard of quality care, we look for people who build our culture, who are sensitive and adaptable to clients’ different personalities, cultural backgrounds, and home dynamics, and who align with our values of flexibility, approachability, accountability, collaboration and integrity.

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Benefits of Becoming a Right at Home Caregiver

The foundation of becoming a successful Right at Home care worker is a deep passion for people and a commitment to providing high-quality care. In return, Right at Home provides flexibility and work security and a sense of belonging to a local, and national team. Right at Home values and supports your contribution and focuses on your career development with mentoring by experienced nurses and care managers, ongoing training, and continuous support with care manager supervision. Competitive pay, career development, a reward and recognition program and a world class team connection portal called ‘Right About You!’ which includes a wellbeing and discounts program are all part of the advantages of working for Right at Home.

Right About You!™

Right About You! is our new employee communication, recognition, wellbeing, benefits and discounts program. The program connects, recognises and supports Right at Home people wherever and whenever we work. The program brings to life our Values and Culture with the use of eCards to recognise employees and peers doing great work. A key benefit of Right About You! is to help our caregivers save money everyday, with discounts at over 400 Australian and international retailers. The best part? ALL of the discount offers can be used in conjunction with any sale prices or promotions offered by the retailer - so our caregivers save even more on things like groceries, petrol, clothing, entertainment, gadgets, appliances, travel and much more!

If spending is not their thing, our caregivers click through to our wellbeing portal for tips and tricks on how to maintain a healthy balance in their life. If they are looking for some midweek meal inspiration, needing help winding down at the end of a busy day, or just looking for simple ways to move more, there are loads of videos, recipes, articles, tools and tips to support their physical, financial and mental wellbeing. Or, they click on our news stream to connect and keep up to date with their local office team mates or send them a ‘high five’ for something they did well.

As part of Right at Home’s RightPeople, we have ensured that whatever makes our caregivers tick, Right About You! has it covered.

Be Essential

Right at Home is Australia’s leading quality home care provider, caring for seniors, adults living with a disability and adults recovering from a hospital stay. There’s nothing more important than providing care for those in need, and Right at Home offers careers for Certificate III Companion Care Level Caregivers right through to Registered Nurses who provide complex medical support to our clients.

In these trying times, we want to help and support you and your career. We want to provide you with the opportunity to serve a community who needs you right now. Right at Home stands prepared to equip you with the right training and support so you can help our most vulnerable community members, making a real difference to them while growing and thriving as a person. As a Right at Home caregiver, our mission of ‘improving the quality of life for those we serve’ becomes your mission, too.

Search and Apply Now

If our values align with yours, and you would like to experience the benefits of working for Right at Home, don’t waste another moment. Search for a job near you by clicking on the search button below. You can search by state, by selecting a Right at Home Office near you, or by selecting a job category.

Care Coordinator


Description

Are you detailed orientated, technologically savvy, process driven, and passionate about providing exceptional customer service to clients? Do you want to join a company culture that is focused on values and loves what they do? Then you are the perfect person to join the Right at Home Gympie team!

Company Background: Right at Home’s mission is to improve the quality of life for those we serve. We have over 550 offices around the world and over 30 offices operating in Australia. Right at Home provides a wide range of care services designed to help people remain living at home and maintain their independence. Our home care services include companion, personal, nursing, respite, transportation, aged, disability, transitional, 24 hour, palliative care.

Right at Home’s core values are Approachable, Collaborative, Accountable, Integrity, and Authentic. We live and breathe these core values everyday as they influence the way we act and behave with each other, our clients, and our team. Right at Home’s success focuses on creating the best possible experience for our team so they create the best possible experience for our clients. The ideal candidate will be joining a team of hard working, approachable, accountable, collaborative, and proven home care professionals.

The Ideal Candidate: This candidate will live in the Gympie Region and have at least 1 year experience with managing client enquiries, client consultations, client onboarding, and a client case load for Home Care Package, NDIS, and private pay clients. They will have existing relationships with care facilities, hospitals, and clinics to support business development opportunities. This person will have the ability to connect with others naturally and effortlessly and the confidence to market Right at Home services to potential clients and referral sources. They will enjoy working in a close-knit family environment and will always be willing to go the extra mile to ensure the satisfaction of our clients, their families, and our team members.

Purpose of Position: The Care Coordinator ultimately owns the relationship with clients to drive satisfaction and deliver the best quality of care. This role is client focused and involves consulting with clients and families, preparing in home care assessments, sourcing equipment/aides, managing home care package budgets, and drafting care plans to best meet client needs. They are also responsible for supporting personal care workers with delivering high quality of care.

You Will Be Responsible For:

  • Meeting with clients and assessing their needs
  • Completing assessments regarding clients health, risk, and safety
  • Developing care plans to meet their home care and allied health goals
  • Maintaining client compliance and documentation according to government standards
  • Managing clients budgets, purchase approvals, and appropriate use of the NDIS and HCP funds
  • Knowing the HCP, NDIS, CHSP, MASS, and CAPS government funding options and communicating the details to clients
  • Collaborating with clients, care workers, sector networks, allied health professionals, and other relevant parties to represent Right at Home in the community
  • Providing “on-call” services on rotation after hours, on the weekends, and on public holidays

What You Will Need:

  • At least 1 years experience as a case manager, care coordinator, hospital discharge planner, or NDIS support coordinator
  • Solid knowledge in the Disability and/or Aged Care sector(s)
  • Knowledge of Disability and Aged Care Quality standards and legislative requirements
  • Enrolled Nurse or Registered Nurse will be an advantage
  • Current National Police Check, Current First Aid & CPR Certificates, and valid drivers licence are essential
  • The ability to operate efficiently and deliver excellent service when under pressure
  • Time management, organisational skills & ability to manage competing priorities
  • Well-developed ability to build and maintain strong relationships at senior levels of business
  • Relationship development skills to support diverse clients to achieve their goals and objectives
  • Intermediate to Advanced Microsoft Office experience (Excel, Word, Outlook, and CMS)
  • The ability to work full time, 5 days a week, and willing to provide on call services after hours, on the weekends, and public holidays

Only shortlisted applicants will be contacted for interviews within 14 days of applying.

Apply Now