Right at Home is Australia’s leading quality in home care provider, caring for seniors, adults living with a disability and adults recovering, after being discharged from hospital. This means that Right at Home can offer careers for Certificate III Companion Care Level Caregivers through to Registered Nurses providing complex medical support.
There’s nothing more important than providing care for those in need. At Right at Home, our mission is to improve the quality of life for those we serve. As a Right at Home caregiver, this becomes your mission, too.
The Administration Assistant role will ensure the efficient and smooth day-to-day operation of our office. You will be responsible to:
•Answer and direct phone calls
•Organize and schedule appointments
•Plan meetings and take detailed minutes
•Write and distribute email, correspondence memos, letters, faxes and forms
•Assist in the preparation of regularly scheduled reports
•Develop and maintain a filing system
•Update and maintain office policies and procedures
•Order office supplies
•Maintain contact lists
•Book travel arrangements
•Provide general support to visitors
Dealing with a range of disabled, seniors and frail elderly customers and their families on a daily basis, this role will handle anything from information requests, feedback, general care enquiries to complaints.
Establishes and maintains effective communication and harmonious working relationships. • Well organised and methodical • Systems orientated. • Willingness to learn • Updates knowledge and skills by pursuing continuing professional development. • Time management and organisational skills • Ability to develop/implement and evaluate organisational and client focused documentation and systems. • Analytical and report writing skills • Ability to create and promote a positive and supportive culture where all staff are valued. • Ability to manage, direct and supervise staff, coordinating and assessing work activities. • Problem solving, negotiation and conflict resolution skills • Computer literacy – Enterprise management software