Our Mission

To Improve the Quality of Life for Those we Serve.™

About Us

Right at Home is an international leader in the home care industry. We support people living with complex and post-operative care needs, dementia and cognitive decline, older adults, and adults living with a disability including NDIS participants. Our services help clients to remain safe and independent in their homes. Our mission is ‘to improve the quality of life for those we serve’ ensuring the Right Care, Right at Home™. 

Right at Home was one of the first companies to enter senior care and is now an industry leader. With more than 790 global locations across six countries and over US$560 million in annual sales, Right at Home is one of the world's largest home care franchise networks making a positive difference in the lives of more than 30,500 people every day.

Our Beginnings

Allen Hager founded Right at Home in 1995 in Omaha, Nebraska, after spending nearly a decade in hospital administration. While in the hospital environment, he watched many patients – especially older adults – leave facilities and return home, but not necessarily to health. Once home, many of his former patients were unable to care for themselves. Allen knew that with a little help most of these people could lead healthy, happy lives in the comfort of their own homes.

Daryl and Karen Sahli were granted the Master Franchise rights and founded Right at Home Australia in 2014. Daryl and Karen have ageing parents of their own and understand the challenges families face juggling parents, children, and careers. They opened their first office in Brisbane, Queensland and started franchising in 2016. Today, Right at Home Australia has more than 50 offices country-wide and counting.

The demand for in-home care services has never been greater. An ageing population, shorter hospital stays, the need for disability care, and government budget pressure, are fuelling demand for care services that help preserve independence and wellbeing. Daryl and Karen are determined to provide quality support services so clients may remain in their own homes with little compromise to their lifestyle and daily routines.

Our Promise to You

Ageing isn’t easy for the person getting older or for their family. New challenges arise almost daily, easily overwhelming everyone involved. Right at Home can help. We simplify daily living for families in need. From head office to our franchisees and caregivers, we do everything we can to live our mission for our clients and to fulfil our promises to them.

We promise:

• To treat you like our neighbours, because you are.
• To listen, because your experience and input help us make it simpler for thousands of families like yours.
• To strive to provide the best experience possible, because you expect nothing less.
• To make doing business with us easy, because you have more important things to worry about.

Contact the Right at Home Team Today

Right at Home offers a range of services to suit everyone, and no matter what your requirements are, we always do our best to see that they are fulfilled. We have plenty of information right here on our website but please, don’t hesitate to give us a call. If you would like more information about the aged care home support services we provide, get in touch with us today. Neither you nor your family is alone. Right at Home provides home care packages and support services including disability and elderly care. 

Contact us today to find out more about our home care services.

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