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Right at Home value your feedback and are continually striving to improve our service. We would appreciate your advice on how you would rate the following:

Do you feel confident to ask staff questions about your services?

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Do the staff who provide or coordinate your service follow up when you raise things with them?

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Are your services delivered at a times convenient to you?

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Do the people providing your service have the skills to meet your needs?

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Are staff kind, caring and respectful?

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Are you or your representative involved in decisions about the service/s you receive? For example, in the development of your Home Care Agreement or updates to your care plan?

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Is your care plan updated when your circumstances or needs change?

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Are you given information in a way that helps you to get the most out of your care and services?

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Does your provider give you a monthly statement?

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Overall, do your services improve your quality of life?

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Our Locations

Queensland

Brisbane Bayside
Brisbane North
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Brisbane West
Central Queensland & Wide Bay
Darling Downs
Far North Queensland
Gold Coast North
Gold Coast South
Greater Logan
Ipswich Lockyer Valley
Mackay
Moreton Bay Region
Noosa, Gympie & Hinterland
Sunshine Coast
Townsville

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Central West New South Wales
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Kalgoorlie Wheatbelt
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Australian Capital Territory

ACT Canberra
ACT & Queanbeyan

South Australia

Adelaide Central

Victoria

Melbourne Brighton
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